Terms & Conditions – MAFA OUD
1. Introduction
Welcome to MAFA OUD (Muhammad Fragrances). By using mafaoud.com, you agree to the following terms and conditions. These terms may be updated without prior notice.
2. Product Disclaimer
- All products sold are raw, natural-based materials intended for perfumery, incense, or private collection use.
- We do not guarantee suitability for any particular use or formulation.
- Products may be flammable, strong in aroma, or reactive. Use with care and proper understanding.
- Customers are responsible for ensuring the safe handling, usage, and compliance with any local guidelines or restrictions in their respective countries.
3. Copyright & Intellectual Property
All content on this site – including text, images, designs, and logos – is the property of MAFA OUD and may not be used without written consent.
4. Comments & Feedback
All feedback or comments submitted to mafaoudmalaysia@gmail.com must not infringe on any third-party rights, including copyrights, trademarks, or personal rights. Users are solely responsible for the content they submit and agree not to post unlawful, abusive, or offensive content.
5. Product Information
Due to differences in monitor settings, actual product colours and appearance may vary slightly from what you see online. We do our best to represent all products as accurately as possible.
6. Newsletter
By subscribing or purchasing from us, you agree to receive promotional emails, product updates, and special offers from mafaoud.com
7. Orders & Payment
- All orders are confirmed only upon full payment.
- We accept Visa, Mastercard, and other approved online payments.
- Prices are shown in MYR (Malaysian Ringgit) unless stated otherwise.
- MAFA OUD reserves the right to cancel or refuse orders at its sole discretion.
8. Shipping & Customs
- In-stock items ship within 3–7 working days.
- Out-of-stock items: contact us before placing your order.
- All customs duties, taxes, or clearance fees are the buyer’s responsibility. We are not liable for delays or confiscations at international borders.
9. No Refunds or Returns
- All sales are final.
- We do not accept any refunds or returns due to the delicate nature of our raw materials, international restrictions, and cost implications.
- Only defective items (e.g. broken seals or packaging damage) will be considered for replacement at our discretion — and must be reported within 3 days of delivery with proof.
10. Comments & Submissions
You agree not to post or submit any unlawful, abusive, or infringing content to this site. You are solely responsible for any content you submit.
11. Limitation of Liability
MAFA OUD shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our website or products. Maximum liability is limited to the amount paid for the product in question.
12. Third-Party Links
Any external links provided are for reference only. We are not responsible for content, damage, or losses related to third-party sites.
13. Governing Law
These terms are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.
Contact
For any questions, email us at mafaoud@gmail.com
